ESP Global Client Case Studies




ESP has helped numerous healthcare facilities across the nation with a wide array of healthcare technology management challenges.  Each of the case studies below represents different strategies ESP can help facilities like yours get on a more efficient path. Don’t get left behind – contact us and find out how ESP can work for you!


Case Study: Obtaining Resources & Reducing Cost

A large Midwestern health system had a mature in-house service organization supported by various OEM service contracts. Over decades, the in-house team matured but now needed to make annual investments in training and other technical support tools.  How should they invest while desiring to reduce overall expenses?



Case Study: Leveraging System Size to Maximize Savings

A consortium made up of six independently owned health systems in Wisconsin who collaborate to deliver quality and efficient healthcare wanted to utilize the negotiation power of their partnership to find a solution to supplement each of its Members’ current healthcare technology management needs while also reducing overall program costs.




Case Study: High Value Contract with Remaining Term

A prestigious two hospital system in Southern California mandated cost reduction in the area of equipment service. With six months remaining before the start of their new fiscal year, they set out to find guidance with evaluating their options.





Case Study: Looking to Standardize

A three hospital system had two separate outsourced programs for their equipment needs. One contract for all of the biomedical related equipment, including a manager plus technicians, and a separate multi-vendor program for imaging related devices.  Both programs were expiring within six months.





Case Study: Inefficiencies Using Two Outsourced Suppliers

A large New York hospital had recently utilized a third-party to bid out their equipment service portfolio for most of their imaging equipment. While they realized some savings, the bid did not address all of their service-related issues. Devices were omitted, leaving executives unfulfilled with the process.





Case Study: Director Retirement Leaves Management Hole

A California health system had a poor performing biomedical program consisting of a manager and six technicians dedicated to the biomedical related devices. In addition, they had a part-time imaging equipment service technician, plus more than $4 million in annual service contracts.





Leveraging Peter’s expertise and background made the process more efficient. ESP is a true partner and is sincerely invested in the success of AboutHealth achieving our desired outcomes. We would have not gotten the results we did without ESP.

Director, Shared Savings, Consortium of Health Systems in Wisconsin

Peter and his team were knowledgeable, knew the appropriate questions to ask for our HTM needs and brought a comfort to our Leadership in a time of change.”

VP, Facilities

Midwestern Health System

I hired ESP to support an Asset Management project at a mid-sized IDN in Central Pennsylvania. This specific Asset Management program’s goal was to create significantly more value within Clinical Engineering by increasing the quality of service delivery and clinical management while reducing their operating costs. We exceeded our goal. We identified and fixed as many operational and quality issues as we saved money. I personally believed the process ESP uses would create a definitive solution. At the end of the process we had two excellent solutions, and we selected the one that we were sure would drive higher quality outputs, processes and database system. The program is going very well, and customer satisfaction is quite high.

Vice President, Supplier in Pennsylvania

I was thoroughly impressed with the process. Could not have done it without these guys!”


1,200 bed healthcare network in Pennsylvania

Not only did they manage our RFP process, but they have remained a tremendous resource beyond our initial engagement.”


Imaging center chain in Arizona

These guys are good! …especially with difficult or delicate situations!”

Hospital Administrator

Hospital in Southern California

*For more in-depth references, contact us.

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